Contact Us
We're a small team, but we read every message.
The quickest way to reach us for anything account-related - updating details we can't change for you, closing an account, a question about your subscription, or anything else - is by email:
Please send it from the email address linked to your LostCousins sign-in, so we can find your account quickly. If you're contacting us about a different address (for example, you've lost access to your registered account), let us know that too.
Found a problem with the site?
If you're signed in, use the feedback form instead - it goes straight to the team working on the site, and includes the page you were on so we can see exactly what you saw.
Wanting your data deleted?
See the Data Deletion section of the User Agreement for how to close your account and have your data removed.
Who we are
LostCousins is operated by Lost Cousins Limited, a company incorporated in England (No. 5019290).